Privacy Policy – Number2project Sofa & Recliner Repair Experts

At Number2project Sofa & Recliner Repair Experts, we value your privacy and are committed to protecting your personal information.

Information We Collect

We may collect the following information when you contact us or submit a request:

• Name
• Phone number
• Email address (if provided)
• Address
• Service request details
• Photos or videos of furniture (if submitted for diagnosis)

This information is used solely to provide furniture and recliner repair services.

How We Use Information

We use collected information to:

• Respond to service requests
• Schedule appointments
• Assign technicians
• Provide updates regarding repairs
• Diagnose issues based on provided details or images
• Communicate regarding parts, services, or follow-ups

We do not sell or share your personal information with third parties for marketing purposes.

Communications (SMS & Email)

By providing your contact information, you consent to be contacted by Number2project Sofa & Recliner Repair Experts regarding your service request, appointment scheduling, and job updates.

We may contact you via:

• Phone
• Text message (SMS)
• Email

SMS Details:

• Message frequency may vary
• Message and data rates may apply
• You can opt out at any time by replying STOP
• Consent is not a condition of purchase

Email Details:

• You may receive service-related or occasional informational emails
• You can unsubscribe at any time using the unsubscribe link

We only send messages to individuals who have provided consent through our website forms, phone communication, or direct interaction with our business.

SMS Communication (Technicians)

We communicate with technicians via SMS for operational purposes.

By joining our technician network, technicians agree to receive SMS messages related to:

• New lead notifications
• Customer details
• Job assignments
• Scheduling updates

Message frequency varies depending on service demand.

Technicians may opt out of SMS communications at any time by contacting us directly.

These messages are strictly service-related and not promotional.

Service Data & Media

Photos, videos, and descriptions of furniture provided by customers may be used solely for:

• Repair diagnosis
• Technician coordination
• Internal documentation of completed work

We do not use customer media for marketing without explicit permission.

Data Protection

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse.

Contact Information

For any questions regarding this Privacy Policy, please contact:

Number2project Sofa & Recliner Repair Experts
📞 Phone: 916-701-0000
🌐 Website: https://number2project.com